Acapulco Rock & Soil in Richmond, CA Open now

Reviews about Acapulco Rock & Soil

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  September 23, 2019, by Johnny C
  Good selection of soil, rock, and mulch, not much in the way of pavers. Staff at front desk didn't seem happy to be working, however the staff working around the place were helpful.
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  April 12, 2019, by Sharese Hill
  Don't get ripped off!! I live on a narrow street in the Oakland Hills. We also have a narrow side yard and a two car garage and driveway in which we use. I had a ton of rock delivered today. We instructed the delivery crew to place the ton of rocks on the side of my house NEXT to my driveway. Which is a pretty simple request. We go back in the house for a moment and come back out. The fork lift driver placed the rock in the middle of the driveway and took off! We called the driver back, called the front office, was placed on hold then told we need to talk to the manager. When we finally got the manager, we were told it would be an additional $90 for them to come out to move the rock!!! WHAT CRAPPY SERVICE!! WHAT a rip off. We negotiated it down to $40. But I will never, ever recommend them for anything!! I thought the customer service in the front office and on the grounds was good originally when we first picked out the rock, and I was relatively pleased with the cost of the stone! BUT now, after being gouged for their incompetence, I will look elsewhere for stone. I am really, really disappointed.